Privacy Policy
1. Introduction
Welcome to Face and Body Nepal. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@faceandbodynp.com
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, make a purchase, subscribe to our newsletter, or contact us. This information may include:
Name
Email address
Phone number
Mailing address
Payment information
Any other information you choose to provide
3. How We Use Your Information
We use the information we collect in the following ways:
To fulfill and manage your orders
To send you promotional communications
To respond to your inquiries and provide customer support
To improve our website and services
To comply with legal obligations
4. Sharing Your Information
We do not share your personal information with third parties except as necessary to fulfill your order, comply with the law, or protect our rights.
5. Security of Your Information
We use a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
6. Your Privacy Rights
You have the right to access, correct, or delete your personal information. To make such a request, please contact us at support@faceandbodynp.com
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Face and Body Nepal info@faceandbodynp.com
Return and Refund Policy
1. Returns
We accept returns of unused and unopened products within 7 days of the delivery date. To initiate a return, please contact us at +977-9822783501 with your order number and reason for return. Or simply fill the return request form for more prompt response
2. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be created that can be applied to your original method of payment within 14 days.
3. Exchanges
If you need to exchange a product for the same item, please contact us at +977-9822783501 with your order number. We will provide instructions on how to proceed with the exchange.
4. Non-Returnable Items
Certain items are not eligible for return, including:
Gift cards
Downloadable brochures or samples
Some health and personal care items
5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
+977-9822783501 or mail at support@faceandbodynp.com
COOKIE POLICY
This Cookie Policy explains how Face and Body Nepal uses cookies and similar technologies on our website at https://faceandbodynp.com ("Website"). It covers what these technologies are, why we use them, and your rights to control their use.
What are cookies?
Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide reporting information.
First-party cookies are set by the website owner (Face and Body Nepal). Third-party cookies are set by other parties and enable third-party features like advertising, interactive content, and analytics. These parties can recognize your device both when you visit our website and other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons:
- Essential Cookies: Necessary for our Website to operate.
- Performance and Functionality Cookies: Enhance Website performance but are non-essential.
- Unclassified Cookies: Still being classified.
How can I control cookies?
You can accept or reject cookies using the Cookie Consent Manager, accessible via the notification banner and our website. Essential cookies cannot be rejected. Browser controls can also be adjusted to accept or refuse cookies.
Managing cookies on browsers:
For specific instructions on managing cookies in popular browsers, refer to their help menus:
- Chrome
- Internet Explorer
- Firefox
- Safari
- Edge
- Opera
Other tracking technologies:
We may use similar technologies like web beacons to track visitors to our website. These rely on cookies, so declining cookies will impair their function.
Flash cookies or Local Shared Objects:
To manage Flash Cookies, adjust your Flash player settings. Blocking Flash Cookies may reduce the functionality of some Flash applications on our website.
Targeted advertising:
Third parties may use cookies to serve advertising on our website based on your interests. This process does not identify you personally unless you provide personal information.
Updates to this Cookie Policy:
We may update this Cookie Policy periodically. The date at the top indicates the last update. Please revisit this policy regularly.
Further information:
For questions about our use of cookies, please contact us: info@faceandbodynp.com
Last updated June 26, 2024